Part of the new Medical Assisting Made Incredibly Easy series, this text presents the core lab skills for routine tests performed in the medical office in a light-hearted, humorous, readable, extremely practical style that makes teaching and learning fun. A host character guides students through all the lab skills needed to pass certification exams required by CAAHEP and ABHES. Boxes with eye-catching icons provide practical advice about workplace scenari's and other topics. More than 350 full-color illustrations enhance visual learning. A Study Guide and an online course are available as additional purchases. A free Instructor's Resource CD-ROM including PowerPoint slides and lecture notes is available from Lippincott Williams & Wilkins to instructors who adopt the text. Online Tutoring powered by Smarthinking --Free online tutoring, powered by Smarthinking, gives students access to expert nursing and allied health science educators whose mission, like yours, is to achieve success. Students can access live tutoring support, critiques of written work, and other valuable tools.