This volume focuses on successful innovations in public service delivery in India and draws lessons to initiate scaling-up and replication. It documents and analyzes ten cases of innovation in service delivery across a range of sectors in India. The criteria used to choose these cases are four-fold. By presenting ten detailed case studies of how public services have been transformed across a range of sectors, this volume provides a deeper understanding of the key causal factors and processes involved in reform over time as well as some of the basic systemic issues that can potentially complica.