An Introduction to Intercultural Communication prepares students to successfully navigate our increasingly interconnected global community by introducing essential communication skills and concepts with the goal of cultivating intercultural communication competencies when interacting with different cultures and ethnic groups. Best-selling author Fred E. Jandt offers students unique insights into intercultural communication, at home and abroad, through a focus on history, culture, and popular media. Emphasis is also placed on the important roles that stories, personal experiences, and self-reflection play in building our intercultural understanding and competence. The Eleventh Edition presents the most extensive revision of the text, including tying chapter learning objectives to the content, a new "Point/Counterpoint" feature to present both sides of controversial issues in intercultural communication to aid in developing critical thinking skills, and current examples that speak to the changing dynamics of our global community.