The Second Edition of Qualitative Communication Research Methods builds on the strengths of the first edition, taking readers through every step of the qualitative research process -- from the research idea to the finished report. Unique for its coverage of the entire discipline of Communication, this text now includes a new chapter on computer-mediated communication (identities, relationships, and communities) as well as fully updated and expanded key topics including: developing research questions, coding data, using computers in analysis, and transcription. Processes covered in the text include interviewing, writing field notes, and creating ethical relationships with participants. It features: in-depth discussion of research methods, designs, types of analysis, and writing strategies; solutions to issues and problems of qualitative communication research; progressive approach to qualitative research and its contribution to the knowledge of rapidly changing technological cultures; and examination of how new directions in critical and interpretive theory are influencing research practice in communication.