"This bestselling book introduces you step-by-step to the key skills needed to become a successful coach. Focusing on the main coaching skills of listening, asking powerful questions, playing back and noticing, this practical book supports you to become more self-aware and confident as you support others to learn, grow and develop. Supported by a suite of video examples and practical activities, this book is an invaluable companion for novices and trainee coaches. Now in its fourth edition, this book is more aligned to the competencies of the leading professional associations of coaching and has been revised and updated to take into account developments in the field. New to Fourth Edition: new learning features, including "What the professional associations say", "Reflect on your practice", and "A question for you" ; new suite of 30 online video examples displaying a range of key coaching skills in action ; new chapter on "coaching in context" on the implications of coaching in different contexts, such as education and health settings ; increased focus on online coaching."-- Provided by publisher.