Designed as a boot-camp-style workbook, How Some Small Businesses Get Their Ducks in a Row and Grow puts forward a three-pronged framework for success in business: Procedural: Follow the existing norms and introduce better standards and more effective procedures within the firm. Behavioral: Attend to the human side of the enterprise and the entrepreneur. Strategic: Develop long-term plans for the entrepreneur and the enterprise. Complex management issues, concepts and situations are discussed in simple language, sprinkled with humorous illustrations. Real-life examples of successful entreprene.