A practical guide containing 50 different quality improvement and quality assurance approaches to help improve practice. - Helps staff to improve the quality of the products and services offered - Includes practical ideas for internal and external quality assurance activities (IQA/EQA) - Helps staff to prepare for external inspections and EQA visits - Readable, relevant and easy to understand - Provides valuable ideas and tips for new and experienced quality staff - Uses simple language to explain each approach - Can help promote outstanding teaching and learning