The new Fifth Edition shows Richard Nelson-Jones at his very best: clear, concise and helpful in a practical way. I strongly recommend this text' - "Windy Dryden, Professor of Counselling, Goldsmiths College, London " 'An excellent practical book, packed with useful information. An ideal text for training courses' - "Stephen Palmer, Centre for Stress Management, London " The new edition of this bestselling title presents the core skills needed to be a successful counsellor. Fully revised and updated, the text is based on the Relationship-Understanding-Changing (RUC) lifeskills counselling model. This provides a systematic approach for clients to develop specific lifeskills to change how they feel, think, communicate and act, and this book provides ways for the counsellor to facilitate this change.