The Handbook of Competency Mapping presents the reader with a definitive roadmap to understanding, designing and implementing competency models in organizations. Assuming no prior knowledge, this book introduces the reader to various fundamental issues concerning competencies. These include:. - The conceptual foundations of competencies and how they work both in people and in organizations. - How competency frameworks can be designed, developed and implemented. - The role of competencies in an organization as a vital tool for recruitment, selection and retention. - How to develop customized co.