Behavioral and analytical demand-side management (DSM) are relatively new methods for discovering and promoting energy savings that have the potential to reduce costs for energy consumers beyond what traditional DSM programs have achieved. Each relies on software platforms and utilizing data to capture information on personal and business energy use. Behavioral DSM tends to focus on educating consumers and encouraging individual participation to achieve energy savings, whereas analytical DSM finds opportunities for savings through equipment monitoring and data analytics. The new availability of energy usage data and the creation of software platforms with data analytics have provided the basis for behavioral and analytical DSM. This trend has been driven both by the growth of the smart grid and smart meter deployments. The resulting intelligence has become a tool for promoting reduced energy consumption and cost reduction, leading to greater customer satisfaction for utilities and furthering investment in DSM programs. However, while DSM programming is becoming increasingly important to utilities, there is hesitancy around adopting new technologies. Behavioral and analytical DSM are such new concepts that performance and results from these solutions need to be evaluated to instill confidence in widespread adoption. According to Navigant Research, global behavioral and analytical DSM spending is expected to grow from $214.7 million in 2015 to $2.5 billion in 2024. This Navigant Research report examines the global behavioral and analytical DSM market, with a focus on two sectors: residential and commercial and industrial (CAndI). The study provides an analysis of utility case studies and market issues, including drivers and barriers, associated with behavioral and analytical DSM. Global market forecasts for spending, segmented by category (behavioral and analytical), sector, and region, extend through 2024. The report also looks at the competitive landscape of behavioral and analytical DSM to identify and highlight the strengths and challenges of key players in the market.