""To say that effective communication is a cornerstone of effective management is a considerable understatement.€ No matter how strong a person's technical abilities may be, if they can't communicate effectively then they might as well not have done the work.€€€€€

I've been using this text for over a decade since I took Dr. Hynes' course during undergraduate studies.€ Of all the texts in my library this is the one I reference the most.€ It is brilliantly organized, filled with real world examples, and, simply put, stunningly effective.""