A Practical, Strategic Approach to Managerial Communication Managerial Communication: Strategies and Applications focuses on communication skills and strategies that managers need to be successful in today's workplace. Known for its holistic overview of communication, comprehensive research base, and focus on managerial competencies, this text continues to be the market leader in the field. In the Ninth Edition, authors Jennifer R. Velts's and Geraldine E. Hynes provide coverage of current topics like managing hybrid and virtual teams, ChatGPT and artificial intelligence, and empathic listening.