Utilities in growing plug-in electric vehicle (PEV) markets are preparing for the increased load that transportation electrification presents. Approaches vary by utility business model and respective regulatory structures. However, utilities are generally moving toward encouraging PEV market development and/or managing load to benefit grid operations. At the same time, third-party vendors, including electric vehicle supply equipment (EVSE) manufacturers and automakers, are actively involved in developing services that cut across utility service territories. During the first 5 years of the North American PEV market, sales have been concentrated in the U.S. West Coast states. Outside of the West Coast, eight Northeast states are likely to see PEV sales increase considerably as automakers stress battery electric vehicle (BEV) deployments and marketing efforts to comply with the region?s mandates for PEV production. Expansion of the PEV market will broaden technological appeal to more diverse socioeconomic classes and geographies. Demand for electric vehicle (EV) charging services will result in the need for increased infrastructure in the public sphere, in multi-unit dwellings, and at workplaces. This slide-based Navigant Research Utility Technology Disruption report analyzes the U.S. market for EV charging services. The report focuses on technology and policy trends, customer adoption, utility deployments, and the vendor landscape. Cost curve projections and adoption forecasts are provided through 2025. Featuring Navigant Research?s Utility Technology Disruption Matrix and Execution Grid, the report also examines implications for traditional utility business models, provides utility case studies, and offers strategic recommendations for industry stakeholders to position for long-term success.